Intake Specialist

Job Title: Intake Specialist
Posted: May 11, 2027
Location:
Fort Dodge, Iowa
Type: Full-time

Job Description

Community and Family Resources (CFR), serving 8 counties in North Central Iowa, providing substance abuse and gambling prevention and treatment services,  has an opening for a Intake Specialist at our Fort Dodge Central Campus. The Intake Specialist provides initial and on-going guidance to each client/consumer regarding the agency’s fees-for-services, third-party payor resources and requirements, and the client’s /consumer’s arrangements for payments of fees. The Intake Specialist will review appointment reports to ensure each consumer is properly authorized, verify insurance and county eligibility, alert providers about reauthorizations needed, assign deadlines for provider actions, process paperwork via mail, fax, internet, or phone and file reauthorization documents. This position will require the ability to maintain electronic medical records, web-based time keeping systems, internet software, spreadsheet software, and word-processing software.
 
Qualified candidates will have a two year degree with an accounting background preferred, or demonstrated equivalent experience. This position requires scheduling flexibility. The ideal candidate should be analytical, have excellent interpersonal communication and team building skills, hands on computer experience with a high degree of proficiency, and must have the ability to work in a fast paced environment with demonstrated ability to prioritize multiple competing tasks.  This position works varied hours during the week as well as 8 am - 2 pm on Saturdays. 
 
Community and Family Resources offers a comprehensive benefit package, including medical, dental and vision insurance, flexible spending accounts, IPERS, paid training,  9 paid holidays, tuition assistance, and generous paid time off  (4 weeks in the first year). Qualified candidates should send a resume with cover letter to: MichelleD@cfrhelps.org, fax to 515-955-7652, or download an application from our website at www.cfrhelps.org.
 
 
 
 

Additional Information

Posted: May 11, 2027
Location:
Fort Dodge, Iowa
Type: Full-time