Krystal N.
Krystal graduated from Buena Vista University in 2016 with a degree in Psychology and Human Services. After graduation, she spent eight years working in a residential facility supporting individuals with disabilities. In 2023, she joined Community and Family Resources as a Treatment Specialist in the Detox Unit at the Fort Dodge campus. Krystal advanced to a counseling role in June 2025, where she continues her mission to support individuals on their journey to recovery.
Krystal’s passion for helping others is rooted in her own life experience. She brings a deep sense of empathy and understanding to her work. Her personal journey allows her to connect with clients in a meaningful and authentic way.
Outside of her professional life, Krystal is a devoted wife and mother — with three bonus children and two of her own. She and her husband enjoy eating BBQ, spending quality time with family, and being out in nature whenever possible.
Lana E. BA, LMSW, IADC
Lana began her career at CFR in 2001 and has returned after a two year absence. Lana is currently the Adolescent Residential Supervisor. She specializes in Motivational Interviewing and began her career in 1987 when she worked with domestic violence survivors. In addition, she had 14 years working in the mental health field, crisis counseling, and in home family counseling. In addition to Motivational Interviewing, she uses several evidence-based interventions such as Living in Balance, Cognitive Behavioral Therapy, and Matix. Lana has worked in the residential program, the Intensive Outpatient program, the Extended Outpatient program, and as a specialized Gambling Treatment Counselor. During her career, she has facilitated groups in many areas such as relapse prevention, mental health, family programming, addiction basics, stress management, etc.
Lana lives with her boyfriend, two dogs and three cats. She enjoys reading books and watching movies (especially science fiction), playing on line games (especially trivia) and spending time with friends.